1. Prices quoted exclude VAT and Delivery costs
2. Prices are subject to change without prior notice
3. Minimum quantities apply to some items.
4. Orders are placed on a COD basis with a 50% deposit, balance payable on delivery or full
payment is required depending on product ordered.
5. Orders not paid within (3) three days will automatically be cancelled.
6. A 20% handling fee is charged on cancelled orders.
7. A delivery fee is charged by ACC Africa or direct deliveries done by certain suppliers.
8. Postage and Packaging costs are to Purchaser’s account.
9. Claims for shortages or damages must be notified in writing within 48 hoursfrom date of
receipt of goods.
10. Orders are not processed before receipt of a deposit or full payment depending on product.
11. Allow 2-4 weeks delivery from date of receipt of deposit, which excludes time for embroidery,
printing, making up of linen orders etc.
12. Prices are valid while stocks last.
13. Our returns policy requires prior Management approval of justified returns before we can
accept any returns. A 20% surcharge will be levied on goods returns not taking place within 3 days from receipt of order.
14. Please check your goods as your signature upon receipt signifies your satisfaction with goods
delivered.
15. Quotes are valid for 14 days from date of receipt of quote.
16. All goods supplied remain the property of ACC Africa until fully paid for.
17. All prices on this website have been reviewed, however, errors could have occured. E & O.E
Embroidery Terms & Conditions
For approval the customer must check:
- The size of the logo sample.
- The correctness of the logo, i.e. detail.
- The correctness of the colours.
- Sign off the logo and provide ACC Africa the notification of approval in writing.
When our client emails their logo the following must be indicated:
- Position of the logo on the garment.
- Amount of colours of the logo to be used, i.e. one colour or full colour.
- Pantone codes should be provided by the client, otherwise if not available
our supplier will match the colours as close as possible.
The branding of the garments will be completed once written approval is received